FREQUENTLY ASKED QUESTIONS

 Check-In and Check-Out:

• Check-in time: 2:00 PM
• Check-out time: 12:00 NOON
• Early check-in and late check-out are subject to availability and may incur additional charges.

Reservation and Cancellation:

•  Cancellation and prepayment policies vary according to accommodation type. Please check the conditions of your required room. 

Smoking Policy:

• LEONCIA'S APARTELLE is a smoke-free property. 

Guest Behavior:respectfully and responsibly

• Guests are expected to conduct themselves in a respectful and responsible manner, maintaining a quiet and peaceful environment for all guests.
• Any disruptive or inappropriate behavior may result in eviction without a refund.

Damages and Losses:

• Guests are responsible for any damages or losses caused to hotel property during their stay.
• Charges for damages will be billed to the guest.

Privacy and Data:

• The hotel respects guest privacy and handles personal data following relevant data protection laws.

Guest Satisfaction:

• Your feedback is important to us. If you encounter any issues during your stay, please inform our staff promptly so that we can address them.

These policies are subject to change without prior notice. By staying at LEONCIA'S APARTELLE, you agree to abide by these policies. 

We hope you have a delightful stay!